Setting up an eSIM – how does it work?

We recommend that you complete the smartphone setup before setting up the eSIM 

  • Open Settings – Network & internet – Mobile network – Add SIM card – Set up eSIM.
  • Scan the QR code you received from your network provider for the eSIM.
  • The eSIM will be transferred to your smartphone.

[i> You can set up one nano SIM card and one eSIM on your emporiaSMART.8.

[i> Please note that, depending on your network provider, you may not be able to migrate the eSIM to your next smartphone yourself, but will need assistance from your network provider.

Submit Withdrawal Request

Please fill out the following form to submit your withdrawal request.